CANCELLATION POLICY
 
We may require pre-payment OR to hold a credit card number for any bookings:
             - on a Saturday
             - after 5pm 
             - that are 1 hour or longer on any day
 
If cancellations are made less than 24hours from the appointment, or if you don't show at all and/or we can't fill the time slot, a 50% fee will be charged.  If you are using a voucher, a fee will need to be paid to use the voucher the next time or the voucher will be cancelled. 
We set aside an appointment time just for you. So please, if you can't make your appointment,
give us the opportunity to offer it to someone else that needs it.
OTHER IMPORTANT INFORMATION
  • ​Vouchers are available for all treatments or for a money amount.   Either drop in, phone or email or we can arrange to post them to you, or the recipient. 
  • When making your booking, it is important you let us know if you are pregnant, have any allergies or health conditions, as it may determine whether we can do the treatment.
  • Let us know at the time of booking, if you would like to claim with Private Health rebates, so we can match you with the appropriate therapist.
  • Please arrive a few minutes early if it is your first appointment so you can fill out any paperwork, if needed.
  • Do your best to arrive on time (or a few minutes early), so you can enjoy your experience without the need to limit your treatment time. We need to run on time for other clients.
  • Appointments are professional and confidential and we use appropriate                                                               draping to ensure the utmost modesty of our clients at all times. 
  • A deposit or credit card details may be required when booking                                                                                   some treatments (see above)
  • All prices include GST and are subject to change
  • HICAPS are claimable for most health funds                                                                                                               so please remember to bring your                                                                                                                             private health card

Wild Indigo wellness spa, 31 Saltfleet street, Port Noarlunga, 5167, South Australia.

phone or text: 0414 391349

email: info@wildindigo.com.au